College HUNKS Hauling Junk & Moving^® Frequently Asked Questions

Answers About Our Moving & Junk Removal Services

Many of the questions we receive start with the simple phrase, “Can you move?” followed by several different questions about what our local moving and junk removal company can accommodate.

We decided it was time to start sharing our answers with the world so that everybody could relax and look forward to a flexible and convenient moving experience to help you go the distance.

Below you will find answers to:

• Local Moving FAQ
• Junk Removal
• Donation Pickup FAQ
• Additional Services FAQ
• National Partners FAQ
• Franchise FAQ
• Our Privacy Policy FAQ

MOVING FAQ

Can you help me move in my area?

Absolutely! We’re your local moving experts.

College HUNKS Hauling Junk & Moving® is the industry leader among local moving companies and our moving services will provide you with a convenient, flexible, and affordable moving experience you won’t find anywhere else. From full-service packing and unpacking solutions, hourly labor and moving assistance, to loading and unloading your moving truck or storage unit, the College HUNKS® team can do it all.

Can you help me with everything on my moving checklist?

Absolutely. Here at College HUNKS®, anything you’ve got, we can move. We’ll help you tick items off your moving checklist until they’re gone in no time at all.

Do you offer packing and unpacking services?

As an add-on to our regular moving service, we can handle all your packing and unpacking needs to make your next local, long distance, or commercial move a breeze. When you hire packing and unpacking services from College HUNKS®, you’ll never have to lift a finger. We’ll work with you to make sure everything is safely packed to your liking. All you have to do is point and let our professional movers handle the rest!

Do you cover office moves?

Definitely. No company is too big or small for us to handle, and regardless of size, we take extreme care in packing and transporting all your office equipment and supplies to their new location. In addition to office moves, we can assist with any other business moves or junk removal solutions.

What if I need to move long distance?

When it comes to long distance residential and commercial moves, College HUNKS® has you covered. We offer fast, cheap, and safe long distance moving services that you can depend on. Whether you’re crossing the country east to west or north to south, we’ll take care of all of the packing, unpacking, loading, unloading, and every little detail in between.

Do you have any moving tips?

Staying organized and keeping things simple is the number one moving tip we could give you. At College HUNKS®, we understand that no two residential moves are exactly alike. When you schedule local, long distance, or commercial moving services, our team will work with you through every step of the moving process to make sure our services are to your liking. Whether you need packing tips, or an extra hand with organizing storage, our team of highly trained professionals brings years of industry experience to make your local move as convenient for you as possible.

Can you move without damaging my furniture?

All our movers are professionally trained in the H.U.N.K. University School of Moving to ensure the highest quality of customer service possible. We can only guarantee the highest level of care and respect to your belongings that other moving companies simply don’t offer. We are proud to keep our moving damage claims the lowest in the industry, and we take pride in keeping our clients happy every step of the way.

Can you move on the weekend?

Of course! Weekends are the most popular time to move, so you should try to schedule your move as far in advance as possible to secure your preferred moving date and time.

Can you move at night?

Sometimes we’re able to perform moves at night, but we perform the majority of our moves during daylight hours. If you need us to move you after hours, there may be an additional fee in addition to our standard moving charges. Be sure to contact our friendly, professional moving coordinators at (833) 626-1326 for more information.

Can you provide last-minute moves?

Although we can’t guarantee it, we are often able to come to the rescue of clients who need a mover at the last minute. This can happen for a variety of reasons that are outside of your control, such as delayed home closings, unreliable moving companies, unexpected relocations for a new career, or urgent personal life changes.

We understand how stressful these situations can be and we do our best to accommodate each and every last minute moving request.

Can you move from an apartment on the 5th floor?

We can move you from an apartment or condo on any floor! In most cases the only limitations are the availability of the service elevator, or the property management company rules regarding what hours move-ins and move-outs are permitted. Our teams are willing to go above and beyond to ensure that your move is fast and efficient from the bottom floor to the top!

Can you move during the winter?

We may not be the US Postal Service, but our professionally trained, hard-working movers will move you in rain, sleet, snow, or any other weather conditions. We know how important moving day is to you, and we will do whatever it takes to get your move completed, so long as the conditions are safe for our team of movers.

Can you move to a new home in the same state?

YES! We can move you from your current home to a new home that is in the same state. We offer only the highest quality intrastate moving experience in the industry.

Can you move and store my things until moving day if my new home isn't quite ready yet?

YES! Some of our locations have on-site storage options, and we have a national partnership to offer additional storage solutions for our clients. Of course, your reliable College HUNKS® movers will be there to load your storage container so that you can keep both your back and your heart from enduring the stress and risk of strenuous physical labor.

Can you move from state to state?

College HUNKS Hauling Junk & Moving® currently offers limited interstate moving options, however, we have partnered with a logistics and trucking company to provide you with a full-service long distance moving experience at a fraction of the cost of national van lines and other national moving companies.

Can you move my family in the moving truck?

We’re pretty sure you’re asking if you can ride in the moving truck with your belongings. If that’s the case, unfortunately, no. As much fun as that may sound, it would not be safe to ride in the moving truck with your belongings. We know what you’re thinking, and our local movers can’t let you ride shotgun either!

Don’t worry though, we will drive carefully and safely to make sure your items arrive on time and in the same condition they were in when we moved them out of your home!

JUNK REMOVAL FAQ

Are your local moving and junk removal services safe?

Our team of professional movers and junk removers are licensed and insured for the safety of our clients and their property. Our moving and junk removal experts are clean-cut and certified College HUNKS® moving and junk removal professionals. All of our Honest, Uniformed, Nice, Knowledgeable, Service providers are trained extensively on moving and junk removal as well as customer service.

How much do you charge?

We offer complimentary, no-obligation estimates to meet the unique specifications of your budget. Don’t like the number you hear? No pressure, we’ll never charge you unless you decide you’re comfortable with the price. To learn more about our pricing options, contact your local College HUNKS® franchise today.

Do you handle electronics recycling?

Definitely. Electronics recycling and removal can be a tricky thing to handle on your own: Where can they be safely dropped off? Where do you recycle? At College HUNKS Hauling Junk & Moving®, we safely recycle and dispose of all unwanted electronics in the most eco-friendly way possible.

When you hire junk recycling and disposal services from us, we’ll make sure your electronics are transported to local recycling centers in your area. As the nation’s leading moving and junk removal company, we stand by our promise to keep our planet looking great while also protecting the environment. No matter your junk removal or recycling needs, the College HUNKS® team will always do their part to ensure eco-friendly service from start to finish.

How about furniture removal?

Whether it’s your old couch, bed, mattress, dresser, or an old table, we can handle all furniture removal. We do our best to give it a second life with one of the many local charities we're partnered with, including Goodwill, and Habitat for Humanity ReStore®.

Is your junk removal service eco-friendly?

Feel guilty for adding to your local landfill? Don’t sweat it. With junk removal and recycling services from College HUNKS Hauling Junk & Moving®, you can rest assured we’ll do our part to keep our planet green through eco-friendly practices. All non-hazardous waste we remove will be disposed of in the most eco friendly way possible, donating and recycling up to 70% of all items we remove from your property.

DONATION PICKUP FAQ

How much of the donation pickup do you handle?

At College HUNKS®, our team can do it all. Our movers and junk removal experts can pick up any items you’re donating from anywhere on your property. We’ll sort, pack, and haul them off without any effort on your part, and you can rest easy in the knowledge that they’ll get a second chance at life with one of our non-profit partners.

Do you handle furniture pickup?

Yes! Any and all furniture you want to give away, we can take. Our team of professional movers will lift and load even the heaviest sofa or table and transport it to a local home or office donation facility. Once your belongings are at the donation facility, they will determine if the furniture is able to be re-purposed.

Where do you drop off donations?

We have a variety of partnerships with local charities and non-profit organizations, and an especially close partnership with Goodwill, where we drop off thousands of donations monthly. Goodwill pickup and delivery is one of the most common things we handle, and we’re glad to be able to do our part in reducing the waste that contributes to landfills. College HUNKS® is also proud to be partnered with Habitat for Humanity ResStrore® charities across the country.

What if the charity doesn’t accept the items?

Sometimes the things we pick up do not meet the requirements of the charities we partner with for donations. If your local charity cannot accept your items, we will transport all remaining items to your local recycling center or a waste-to-energy facility at no additional cost to you. As the industry’s leader in eco-friendly junk removal, recycling, and donation pickup and delivery, landfills will always be our last resort.

ADDITIONAL SERVICES FAQ

What else can College HUNKS® do for me?

Moving and hauling junk is only the beginning for us. We also offer hourly labor, full moving services, light demolition, storage solutions, home staging, and many other home related services to make decluttering, cleanup and relocation easy.

What kind of hourly labor do you offer?

Any furniture you need lifted or rearranged, our team of professional movers and junk haulers are here to make it easy. Whether it’s your living room, bedroom, or office, we can move your furniture until it’s in just the right spot. Additionally, we are able to provide many other re-arranging services.

We’ll take care of all the heavy lifting and hauling so you never have to lift a finger. Big or small, our hourly labor services are designed with you in mind, to help make your next big move or cleanup project as convenient as possible.

What kind of demolition services do you offer?

With light demolition and cleanup services from College HUNKS Hauling Junk & Moving®, we can take down your shed or kitchen cabinets quickly and efficiently, we can even remove all of the left over demolition debris. No matter your demolition needs, count on our team to deliver expert service you can depend on.

Can you get rid of my old car?

Unfortunately, we cannot haul away cars, but we have a national partner that can assist you with the disposal of your old car.

NATIONAL PARTNERS FAQ

Who are you partnered with?

See below our list of official College HUNKS®national partnerships:

• American Moving & Storage Association (AMSA)
• Assisted Transition
• Caring Transitions
• The Clutter Diet
• Feeding Children Everywhere
• Goodwill Industries
• Home Sweet Home
• National Association of Professional Organizers (NAPO)
• National Association of Residential Property Managers (NARPM)
• National Association of Senior Move Managers (NASMM)

At College HUNKS Hauling Junk & Moving®, we’re proud to work with all these companies to give you the easiest and best moving experience possible. Interested in learning more about our partnership opportunities? Contact us at (833) 626-1326 today for more information.

FRANCHISE FAQ

Why should I start a College HUNKS® franchise?

College HUNKS® is a unique company with a strong brand name and service history, and our profit margin has grown exponentially in the last few years. Americans spend around 10 billion dollars a year on moving and moving related costs, and within an industry that is largely composed of movers in jeans and scruffy shirts, we offer a professional and friendly moving experience you won’t find anywhere else.

How much does starting a College HUNKS® franchise cost?

Total cost will vary between $89,300 and $208,200. In liquid capital, you’ll need around $50,000. For more details, contact College HUNKS® today to get started or visit our College HUNKS® Franchising site.

OUR PRIVACY POLICY FAQ

What information does College HUNKS® collect?

We collect information from you when you subscribe to our newsletter, fill out a form, or schedule a service or estimate. When ordering or registering on our site, you may be asked to enter your name, e-mail address, mailing address, phone number, or other details pertaining to your requested service or information. You may, however, visit our site anonymously.

What do we use your information for?

Your information helps us to better respond to your individual needs. We use this information to improve and personalize services including (but not limited to):

• Moving Services
• Junk Removal Services
• Donation Pickup & Delivery Services
• Franchise Opportunities
• To personalize your experience
• To improve our website
• To process transactions
• To administer a contest, promotion, survey or other site feature
• To send periodic informational emails

The email address you provide for order processing may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related products, or service information.

Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

How do we protect your personal information?

At College HUNKS®, we implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.

We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our database to be only accessed by those authorized with special access rights to our systems and are required to keep the information confidential. After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.

Do we use cookies?

Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser that enables the sites or service provider systems to recognize your browser and capture and remember certain information.

We use cookies to understand and save your preferences for future visits and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors.

These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business. If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings.

Do we disclose any information to outside parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.

We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or other’s rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third party links

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third-party sites have separate and independent privacy policies. Therefore, College HUNKS Hauling Junk & Moving® is not responsible or liable for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

California Online Privacy Protection Act compliance

Because we value your privacy, we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act. We will not distribute your personal information to outside parties without your consent.

Your consent

By using our site, you consent to our web site privacy policy.

Changes to our privacy policy

If we decide to change our privacy policy, we will post those changes on this page.

This policy was last modified on 6/12/2012.

If you still have questions or concerns, don’t hesitate to reach out to our team at (833) 626-1326.