"First, the actual moving job was done very well. The men showed up on time, dressed professionally, and were polite. The job was estimated at 2 hours and these guys finished in an hour. The lead man performed the paperwork before starting, and completed it at the end with no problems. The actual job was careful and quick. The job itself I give a 10 and I will be using these services again shortly.
Second, I had an unfortunate incident whereby I inadvertently left the wrong rating for College Hunks on the website. The owner called me personally to find out what my problem was. He listened, and then he intervened on my behalf not once, but twice. This was an unnecessary effort on his part but I am actually quite grateful for the concern shown to me as a person. He genuinely seemed to want to help me. For that, I would give a 10+.
Thank you for providing excellent service and exceeding expectations for the job for which you were hired. Thank you again for helping me when it wasn't your job or your company." - 10/10