"What a great service, the website is informative and easy to use. I LOVE the fact that when you call you get a "person " and not a machine.
The lady on the phone was so helpful and happy, and yes "happy" does make a difference, I've spoken to so many miserable customer services people and believe me attitude can effect a whole conversation and its out come. I felt she genuinely wanted to help. We discussed the service I was looking for ( moving ) , she explained everything very clearly. The day before the move I was contacted to check that the service was still required and to be informed i would be contacted by the driver at around 8.30am, with an ETA. 8.40am the call came telling me arrival time. The guys who came were fantastic , friendly, polite, thoughtful and very professional . Large items were wrapped or covered for protection. Great care was taken not to damage the item / walls. Very impressed, would highly recommend." - 10/10